Should Team Members Help Promote the Practice?
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This video will give you some insight into the theme of the Survival Guide Series. Watch and discuss this short video with your team.
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Express Practice Value by Supporting the Team
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Patients will not trust your team if they feel like team members do not support each other. Part of working on a team is WORKING TOGETHER and HELPING EACH OTHER, anything less is UNACCEPTABLE.
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Three Positive Response Rule/Follow Up Questioning
[text_block style=”style_1.png” align=”left”]We expect our dental teams to communicate well with patients, but we do a terrible job TEACHING them how to do it. Let’s change that! If you take ANYTHING away from this Survival Guide, let it be these two communication strategies![/text_block]
[text_block style=”style_1.png” align=”left”]This is one of the MOST effective systems we use in our office. It allows ANY team member, even those with ZERO experience, to set up a procedure room.[/text_block]