Patient Communication Software
Many offices utilize an automatic patient communication (PC) software program. These programs can automatically remind and confirm patient appointments, text patients, send out email, and more. Patient communication programs integrate with your practice management software and should lessen the load of the front office team.
All front office team members should be familiar with how the patient communication is running in the background what know what services it can do for the practice. Often times we find that offices are under utilizing their communication software.
Be sure to use it to its limits-that’s what it’s there for.