Welcome 2020 Front Desk Survival Guide Members! 

Hi there! Thanks for being here!

There’s a lot to know when it comes to working at the front office of a dental practice, isn’t there? But don’t you worry-that’s why you’ve got us! We will help you navigate all there is to know for your front office career!

We’ve put together some awesome training materials to help. Some of the topics include downloadable assignments and videos. In order to get the most out of your training experience, we encourage you to download the accompanying PDF files and answer the questions as they pertain to your practice. Share your responses with a manager or a doctor to further understand the topic.


Before you begin your training, it may be helpful to download this checklists of sections so you can keep track of which sections you’ve completed.

There are 4 main areas of training. Within each main area, there are a number of topics to explore.