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Prevent Missed Appointments

WORK IT BABY! WORK IT! 10 TIPS TO KEEP YOUR SCHEDULE HUMMING!

Show me a full dental practice schedule, complete with loaded short call lists and I’ll show you a team who works that schedule EVERY SINGLE DAY of the work week. They don’t miss working it on Wednesdays, or Fridays or even 1/2 day Thursdays. They may not see patients those times, but they are still …

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Don’t add more new patients until you fix THIS problem.

Doctors and office managers often contact me and ask for the best ideas to attract new patients. Their motivation is simple; those offices need to increase their production. Sure, I could spout off innovative ways to bring in patients, but I don’t do that, at least not at first. When I get asked that question, …

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Tomorrow Never Knows

Don’t you love that feeling you get when you check tomorrow’s schedule and see that it’s jammed packed with treatment?  It’s exciting to see all that production on the schedule, isn’t it? Well, what about that feeling when those patients don’t show up? That feeling kind of stinks doesn’t it? I don’t know how missed …

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Let’s Give Them Something To Talk About

A lot of people stress the importance of having clear communication. Clear communication is great, sure. But what exactly is it? As the office manager, I spend my day relaying information. I am the liaison, the messenger, between everyone.  There are countless number of people who come in contact with this office everyday, and it’s …

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