Patient care & consistency. Unparalleled patient care and reliability. Isn’t this what your patients want? There are over 160,000 dental practices in the United States. What sets your practice apart from the rest? Why should a patient choose your practice as their dental home? First and foremost, patient care will set you apart from the …
What is the hand-off protocol in your office? Typically in many dental offices the clinical team member walks the patient to the front desk with the patient’s chart under their arm. When they reach the desk they “plop” the chart down, tells the Appointment Coordinator that the patient is done, looks at the patient and …
Don’t you love that feeling you get when you check tomorrow’s schedule and see that it’s jammed packed with treatment? It’s exciting to see all that production on the schedule, isn’t it? Well, what about that feeling when those patients don’t show up? That feeling kind of stinks doesn’t it? I don’t know how missed …
A few weeks ago I scratched my cornea. Have you ever done that? No? Well, then let me fill you in. A scratched cornea feels like you rubbed your eye with sandpaper and then doused yourself with actual sand. For a few days afterwards, there’s a constant feeling of grit in your eye, even though …
One day shortly after I got married, my husband and I lugged my wedding dress to the dry cleaners. When we got there, I plopped the bulky dress bag on the counter and waited for an employee to finish her phone call so she could help me out. When she hung up the phone, she …
Team driven practices are created with PROPER training tools and SYSTEMS for accountability.