Presents The Front Desk Training & Planning Guide You've Been Waiting For!

The Only 365 Day Dental Front Desk Planner Designed For Your Complete Practice Success.  

What's Included?

The Dental Office Survival Guide: 2018 Front Desk Edition allows new FD employees to jump right in and contribute to the practice on their very first day. It also allows your experienced FD to stay organized and productive throughout the entire year. 
The Dental Office Survival Guide: 2018 Front Desk Edition includes:


  • Online Community Support/Instructional Video etc with Missy and Mary Beth for the entire year. (Search Dental Office Survival Guide: 2018 Front Desk Edition on Facebook, but only available to those who have purchased the Survival Guide. )
  • Front Desk Education Crash Course
    • Dental Terminology
    • Dental Benefit Terminology 
    • Types of Dental Plans
    • CoPay Calculator
    • New Patient Experience
  • Daily/Weekly/Monthly Checklists for Front Desk
  • System Descriptions 
    • Recare
    • Patient Communication
    • Benefit Verification
    • Post Care Calls
    • Treatment Follow Ups
    • Insurance Claims Recovery
  • 365 Day Calendar With Daily System Reminders 
  • Monthly Focus Topics to Increase Front Desk Professional Development and Practice Promotion
  • And More. So much more. 

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Testimonials

This is the guide we've been waiting for in our office. So many assistant schools around, but none for front desk training. Finally, someone has written a very well thought out plan and execution for tasks for my front desk.  I expect the book to pay for itself in no time, thinking of the increased efficiency and productivity right off the bat. It allows me to keep employees on task without personally micromanaging them, which as an owner, I just don't have time for. Missy and Mary Beth have hit a home run with this. Thank you both! -Dr. Frank Clayton


Game changer alert!  Mary Beth and Missy have created a super useful tool that not only keeps your front desk running smoothly and productively, it also has helped us to up our game with best practices for dental front desk administration.  The daily planner is a format we are all familiar with and you will be able to quickly integrate it with your routine.  It has allowed new employees in my office to be immediately productive and helps to ensure that no area of front desk responsibility is overlooked. -Dr. Sheila Brush

Content

What is the Dental Office Survival Guide: Front Desk Edition?

The Dental Office Survival Guide: Front Desk Edition is an organizational planning tool created to help guide dental front desk team members to navigate tasks throughout their day. This guide will provide the consistency and focus that is greatly needed to handle all that the front desk tasks. Specifically, it is a daily planner that outlines the necessary tasks that should be completed on a daily, weekly, monthly, quarterly and even yearly basis. This guide is the dental front desk training you've been looking for. 


Who is the Dental Office Survival Guide: Front Desk Edition?

Mary Beth Bajornas, owner of Dental Support Specialties LLC, has first hand experience with what systems are lacking in dental offices around the country. It is her business, literally, to connect with practices and assist with the day to day administrative tasks that need attention.

Missy Fryer, owner of Next Step Dental Resource LLC, has worked in dentistry for 20 years. She has spent most of her career creating systems to improve her practice’s efficiency. Missy enjoys blogging and sharing her experiences with other practices.

Why the Dental Office Survival Guide: Front Desk Edition?

Simply put, Mary Beth and Missy are leaders in the dental community and are often called on to help doctors train team members and to help them get organized.

They often hear things like, “I have a new employee and I don’t have time to train her."

"What things should my front desk be doing everyday?”

“Are there tools available to help my team understand what is expected of them everyday?”

Their hope is that the Dental Office Survival Guide: Front Desk Edition will help new and experienced  team members to maintain focus and allow doctors to feel confident that things are being taken care of properly, in a timely fashion, and with accountability.

How does Dental Office Survival Guide: Front Desk Edition work?

In the planner, you will find daily, weekly, and even monthly tasks/duties that dental offices should be completing on a regular basis. Mary Beth and Missy have included clear explanations of all details and room for task accountability. The practice can feel reassured that necessary things are being completed promptly and correctly.

Are there other Dental Office Survival Guides available?

Yes! Mary Beth and Missy are currently creating more guides for other dental positions as well. Stay tuned.

Video

Missy and Mary Beth discuss the Dental Office Survival Guide with Grace Rizza.

Video

The Dental Office Survival Guide: Front Desk Edition allows new FD employees to jump right in and contribute to the practice on their very first day. 

It also allows your experienced FD to stay organized and productive throughout the entire year. 

Missy's Blog

Mary Beth's Blog

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Buckeye Dental Productions, LLC

4486 Dressler Road, Canton, OH 44718

Video

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